Advice
The real estate broker decoded: what I really do for you
By Diana Belmonte 2 min read
What does a real estate broker do, who pays them and what protection do they offer? I lift the veil on my profession, without the jargon.
People often picture a real estate broker as the person who opens doors during showings. In reality, most of my work happens behind the scenes. Here is what I really do for my clients, and why working with a broker is a choice that pays off.
A regulated professional
In Quebec, real estate brokerage is regulated by the Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ). To practise, a broker must hold a licence, take continuing education and follow strict ethical rules. Their first duty: to protect their client’s interests and treat all parties fairly.
For sellers
When you entrust me with the sale of your property, we sign a brokerage contract. I then commit to:
- setting a strategic price based on comparable sales;
- preparing the staging and the professional photography;
- listing the property on Centris and on the Royal LePage networks;
- organizing and attending showings;
- reviewing and negotiating offers;
- following the file through to the signing at the notary.
For buyers
I help you define your needs, give you access to all listed properties, sometimes even before they hit the market, and go with you to showings. I then prepare the promise to purchase, negotiate on your behalf and coordinate the inspection, the financing and the notary.
Who pays the broker?
Most of the time, the remuneration is set out in the brokerage contract signed with the seller and is paid when the property sells. The seller’s broker usually shares it with the buyer’s broker. Terms can vary: we always discuss them openly at the start of our collaboration.
Clear representation
Since June 2022, a broker who represents the seller cannot also represent the buyer in the same transaction. A buyer who is not represented is entitled to fair treatment, but does not get the advice of a broker who defends their interests. That is a good reason to have your own broker when you buy.
Additional protection
Working with a broker gives you access to recourse, including the real estate brokerage indemnity fund in case of fraud. At Royal LePage, my clients also benefit from Royal Protection, an insurance program offered at no additional cost by participating brokers, under certain conditions.
My way of working
My approach rests on three pillars: honesty, availability and attention to detail. I take the time to listen, I explain every step and I stay reachable when you need me.
Do you have a project? Let’s talk, with no obligation.
Diana Belmonte
Residential and commercial real estate broker, Royal LePage Altitude





